Last updated on August 23, 2023.

1. About

"We", "us", "our" and "Zopromo" respects your privacy and is committed to the protection of personal data by respecting its confidentiality policies. This policy describes the types of information that Zopromo may collect from you when you access or use our websites, applications and online services (also referred to as our “Services”) and our practices for processing this information.

This policy applies only to information collected by Zopromo through its services, by email, text and other electronic communications sent through or in connection with its Services. This policy does not apply to information that you provide or that is collected by third parties, such as websites, stores, etc. in which you carry out transactions and/or communications via Zopromo services and networks. social media that you use as part of its services. Zopromo encourages you to consult these third parties directly about their privacy practices.

Please read this policy carefully to understand Zopromo's policies and practices regarding your information and how Zopromo will treat it. By accessing or using its Services and/or registering for a Zopromo account, you accept this privacy policy and you consent to the collection, use, retention and protection of your personal information by Zopromo. If you do not provide the information required by Zopromo, Zopromo may not be able to provide you with all of its services.

2. Acceptance and updating of our Privacy Policy

By registering on our platform by email, via Facebook or via Google, you confirm that you have read and accept this Policy of Privacy, an integral part of the General Conditions of Use. In the event of disagreement with one or more of its conditions, the User is free not to or no longer use our services (in particular in the event of modification of the terms of the Policy).

This policy may change from time to time, your continued use of Zopromo's services after any changes is considered acceptance of those changes, so please check the policy regularly for updates.

3. Responsible for processing Personal Data

According to current legislation, Zopromo is responsible for processing your personal data. In this capacity, Zopromo undertakes to respect legal provisions and to carry out lawful, fair and transparent processing of users' personal data. Zopromo also guarantees users that this processing falls within the framework of the explicit and legitimate purposes determined in the Privacy Policy. The processing time does not exceed the time necessary for the purposes for which the Personal Data is collected and processed.

4. What data is collected?

When you access or use our Services, we collect data about you in order to provide you with a more personalized and relevant experience. Some data is collected automatically from your browser or device, and from third-party sources. The data collected may include the following:

Data you provide to us directly

When you register with Zopromo and provide us with the following personal data:

• Your nickname, profile photo, city of residence (this information is visible to other platform users).
• Your email address, password, year of birth, gender, languages (this information is not visible to other platform users. This information will only be used for our communication and will allow us to offer a best experience for you).
• Your first and last name (only display your first name and last initial for everyone like “Alice S.”, “Robert P.”).
• Data from other accounts. If you use a third party, such as Facebook, Google to log in to Zopromo (or later connect your third party account to your Zopromo account), you authorize the third party to share your personal data with us, including your name, photo , your email address and any other information you agree to share.

We advise you to use real information as this will provide a more reliable community and will allow us to prevent the creation of fake profiles in order to provide a better experience for you and other users.

Data concerning your communication with Zopromo services

When you contact us by email, by contact form to report a problem, request help or exercise your rights, we will process the general information you provide to us such as your name, your email. In case of reasonable doubt relating to your identifier, your property, your age... we may ask you for the following additional information:

• The proof of identity, proof of ownership...(which is not shared with other users and is immediately deleted after verification by our teams).

Data concerning your location (geolocation)

Subject to your acceptance, we use data concerning your location (the location functionality in your browser or on the Zopromo mobile application) to offer you promotional offers nearby each use. But we do not collect or store data about your location.

Data we collect automatically

• Device data, such as the time you accessed our Services and information about the Device used (for example, IP address, software or Internet browser used, preferred languages, unique device identifiers 'devices and date of registration, date of your last connection).
• Data regarding your activity on the Services, when you use the Services, we may collect and process information such as your publications, your comments, your "Likes", your filters, your searches, your subscribers.
• Anonymous information that we collect through our partners with your consent, when you accept third-party cookies on our Platform or on third-party sites. We will also collect certain types of information anonymously via our partners (e.g. page views, time spent on the Platform, clicks, interactions with the Platform, date and time, geolocation, browser information, screen size, operating system ...).

5. Why do we collect Personal Data and how do we use it?

When we collect and process your Personal Data, we may do so for the following reasons:

Contractual execution

To allow you to access and use our Services as described in the Terms of Use. This includes:

• The proper functioning of the Website and the Application.
• Administration of the application and website, execution of tests, repair and correction of bugs, updates.
• User support services and to communicate with you.
• Notification of changes to our services.
• To personalize your experience, including by personalizing the publications presented to you on our Services and on the Internet.

Our legitimate interests of Zopromo

• Verifying the stability and security of the Application.
• To protect against fraudulent and illegal behavior (e.g. false age), and to ensure that the application remains secure.
• To respond to requests and satisfy the requirements of applicable laws, administrative and judicial authorities, law enforcement officials and court officers, and to comply with court decisions.
• Control of user posts, reviews and associated metadata for administrative purposes and compliance with our General Conditions of Use.
• Sending surveys and requesting feedback in order to improve the Services offered.
• Checking the compatibility of the content presentation methods with regard to the type of device used.

To fulfill a legal obligation

When the processing of Data aims to identify, prevent and combat abusive, fraudulent and illegal activities.

Your consent when the processing concerns optional data

If we process your Personal Data with your consent, you can withdraw this consent at any time by going to "Settings of your account" or Manage Cookie Settings or by requesting one to delete your account.

6. Duration of retention of Personal Data

We will only retain your Personal Data for the period necessary to fulfill the purposes we collected it for, unless we are permitted or required by law to retain it for a longer period.

You can send a request to delete your account at any time by clicking on the corresponding button in your "Account Settings ”. When you delete your account, you can no longer communicate through the Services, and your profile is no longer accessible. On the other hand, your publications (promotional information, comments, reviews) will be anonymized and still remain on the platform. If you want to delete your posts, you can delete each post before deleting your account.

If your account has been permanently banned, we will retain part of your Personal Information for a period of up to 3 (three) years in order to prevent you from circumventing the rules applicable to our Platform.

Zopromo undertakes to delete Personal Data from its databases at the end of these different periods. In the event of a request to delete your account, this will be effective within 30 (thirty) days. All our backups are automatically deleted after 90(ninety) days.

However, Zopromo may retain certain information for a period subsequent to the closure of the User's personal account in order to meet legal, accounting and tax obligations and in particular, in order to prevent possible illicit behavior after the deletion of the User's personal account. a User Account (reuse of an old account by a third party). In this case, Personal Data will be deactivated and will no longer be accessible online.

7. Security, Sharing, Information Transfers Personal Data

Personal Data Security

We have implemented appropriate administrative, technical and physical security procedures to help us protect your information. Only certain of our teams are authorized to access personal data, and they can only do so for legitimate business purposes. We use encryption when transmitting your personal information between your browser and ours and between our systems and those of authorized parties with whom we share information. We also use firewalls and intrusion detection systems to prevent unauthorized persons from accessing your information. However, we cannot guarantee the security of information in the event of unauthorized access or use, hardware or software failures, or other circumstances beyond our control.

Sharing Personal Data

Zopromo respects your privacy and does not sell or rent your personal data to third parties. Please note that your information and Personal Data may, if applicable, be transmitted:

• To authorized administrative and judicial authorities, only upon judicial and legal requisition.
• To third party subcontractors who help us provide and improve the service (technical and hosting providers, sending notifications, publishing and sharing announcements, User monitoring and satisfaction surveys, security incident management or fraudulent activity, etc.) and who undertake to comply with the provisions of Regulation No. 2016/679, known as the General Data Protection Regulation (“GDPR”), the list of these service providers can be communicated on request.

Personal Data Transfers

In this context, the data that we collect may be transferred outside the European Union. In this case we ensure that this transfer takes place to countries recognized as ensuring an adequate level of protection of your personal data or, at the very least, on the basis of the appropriate guarantees provided for by law.

We implement technical and organizational measures, such as encrypting Data or restricting access to authorized personnel, to ensure that your Personal Data is transferred securely in compliance with the Privacy Rules. However, the transmission of information via the Internet involves irreducible risks which cannot guarantee perfect security of the information transmitted via the Application or the Website. Consequently, any transmission of Personal Data is carried out at your own risk.

8. Use of cookies

We want your access to our Services to be as easy, efficient and useful as possible. To do this, we use cookies and similar technologies to enrich your experience, improve your security on the site and show you relevant advertising.

To find out more and adjust your preferences, visit our Cookies and Cookies Policy tracing.

9. Your rights regarding the management of your personal data

You benefit from a number of rights in relation to your information that we process. While some of these rights apply generally, other rights apply only in certain specific circumstances. We describe these rights below.

Right of access

You have the right to obtain a copy of your Personal Data collected about you.

Right of rectification

You have the right to obtain the rectification of personal data concerning you, which you indicate to us to be inaccurate, incomplete, not updated, provided that the exact information is provided to us in order to be able to carry out the requested rectification . You can exercise this right by going to your account settings from where you can update your Personal Information.

Right to erasure

You have the right to request deletion of your Personal Information (or you can request to delete your account in the section "Settings of your account" of the application). This right can be exercised when the processing of Personal Data is no longer necessary in view of the purposes for which they were collected or, where applicable, when you withdraw your consent to the processing.

We will retain your account and associated Personal Information for 30 days before it is permanently deleted. You can change your decision at any time in the meantime (during these 30 days) by logging into your account, which will have the effect of reactivating it and canceling the deletion procedure.

If your account has been suspended, banned or blocked IP address, you can contact us via contact form or via the address contact [at] zopromo [dot] com to be able to delete your Personal Information.

Please note, however, that some of your Personal Information may be retained, in accordance with article 6 of this Confidentiality Policy.

Right to object

The right of opposition can be activated under the conditions provided for by the provisions of the “GDPR”, in particular in the case where the processing of your personal data is carried out for prospecting purposes.

Right to restriction of processing

You have the right to request the limitation of the processing of your Personal Information when you object to it, when you contest the accuracy of your data, when you believe that their processing is unlawful, or when you need it to the establishment, exercise or defense of your rights in court.

Right to object

The right of opposition can be activated under the conditions provided for by the provisions of the “GDPR”, in particular in the case where the processing of your personal data is carried out for prospecting purposes.

Right to lodge a complaint

You have the right to lodge a complaint with the competent supervisory authority or to obtain redress from any complaint you consider relevant regarding the processing of your personal data.

Right to portability

You also have the right to portability of your personal data. This means that you have the right to receive the Personal Information that you have transmitted to us, in a structured, open and machine-readable format.

We will do everything possible to satisfy your requests, but remember that this right is not unlimited and must be exercised under the conditions of the legislation in force. Any request to exercise your rights must be reasonable. If necessary, we will explain to you the reasons why we are unable to satisfy your request.

10. Contact

If you have any questions regarding this Privacy Policy or your requests regarding your Personal Data, you can contact us:

• By filling out the contact form
• By sending an email to contact [at] zopromo [dot] com